How an Essaouira cooperative reduced payment disputes by 60%
47 members, a paper notebook, and conflicts every season. Digital tools restored trust.
−60%
payment disputes
0
export rejections since launch
4h
saved per week on paperwork
100%
of members with digital statements
The problem
Fatima leads a 47-member argan cooperative near Essaouira. All payments were tracked in a notebook — some pages torn, amounts crossed out and rewritten. Every season, she spent 2 weeks resolving payment disputes. Every member thought they were owed more. Trust was eroding, and members were starting to leave. Meanwhile, an ONSSA audit nearly cost them their export certification because treatment traceability wasn't documented.
What we built
- 1Cooperative management system with SMS account statements for each member
- 2Digital field and treatment tracking (works offline)
- 3Automated traceability for ONSSA and GlobalGAP compliance
- 4Automatic revenue distribution based on recorded weights
- 5ODCO-compliant annual reports generated automatically
The results
“Before Tadnun, I spent 2 weeks every season resolving payment disputes with members. Now everyone can see their statement on their phone.”